At Nudebeau, we want you to feel good about every piece you receive. If something isn’t quite right, we’re here to help make the process simple, clear, and stress-free.
Return Eligibility
You may request a return within 14 days of receiving your order. To qualify, the item must be:
-
Unworn, unwashed, and free from stains, marks, or odors
-
In its original condition, with all tags still attached
-
Returned with the original packaging intact
For hygiene reasons, socks are final sale and cannot be returned unless they are defective.
How to Start a Return
To begin a return, email us at nudebeau@outlook.com with your order number, the item(s) you want to return, and the reason for your request. Our team will review it and send you detailed return instructions.
Please do not send anything back before contacting us first. Returns sent without prior approval may not be accepted.
Refunds
Once we receive and inspect your returned item, we will let you know whether your refund has been approved or rejected. If approved, your refund will be issued to your original payment method within 5–10 business days. Your bank or card issuer may need additional time to post the funds.
Please note that original shipping fees are non-refundable. You are responsible for return shipping costs unless the item is defective or we made a mistake with your order.
Exchanges
We do not currently offer direct exchanges because inventory can change quickly. If you want a different size or color, we recommend returning the original item for a refund and placing a new order. This is the fastest way to secure the item you want.
Damaged or Incorrect Items
We pack every order with care, but if you receive a damaged, defective, or incorrect item, please contact us at nudebeau@outlook.com within 7 days of delivery. Include your order number and clear photos of the issue so we can review it and resolve it quickly. In these cases, we will cover the return shipping cost and arrange a replacement or full refund.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check your bank account again first, then contact your credit card provider. It may take some time before a refund is officially posted. If you have already done this and still have not received your refund, email us and we will help you further.
Final Sale Items
Items marked as “Final Sale” or purchased during certain promotional periods are not eligible for return or refund unless required by law.
We appreciate your understanding and cooperation. Our goal is to make sure you feel confident and cared for every time you shop with Nudebeau.